Frequently Asked Questions

Your queries answered

If a tour is not offered at at time you want, this is generally because we are not able to operate tours at those times.  This could be for one of a number of reasons:

Sundays & Evenings

At these times our suppliers have limited opening hours, and some are closed.  However, we may be able to offer Private Tours at these times.

Lunchtime Rush

Many of our suppliers are not able to accommodate us during peak retail periods due to limited space.  To allow for this, morning tours finish by 12:45pm, and afternoon tours start no earlier than 1:30pm.

Lead time

All tours are taken off sale 2 days before they operate to allow us time to book all the suppliers for your tour.  We recommend completing your booking by a minimum of 2 days prior to the tour to avoid disappointment.

You’ll need to choose the tour you want first.  Use the calendar on our Tour Schedule page to check which tours are operating on the date you require.  Once you’ve found the tour and/or date you require, click the name of the tour, then the ‘Book Now’ button.

You’ll need to select how many spaces you want to book which will determine if we have availability to accommodate you on the date you want.  If a date for a tour is available, you’ll see the date highlighted in green, and you can click on this to make your booking.  If a date for a tour is highlighted in orange, this tour is not currently available, but you can click it to add your name to our waiting list.  We’ll then contact you if/when space becomes available on that tour.

Most of our scheduled tours are of 3 hours duration, with the exception of our “Cheese Tour of Bath” which lasts 1.5 hours. Our private tours are all bespoke to your needs so can be longer or shorter. The duration of each scheduled tour is listed against the tour description – visit our Food & Drink Tours page now to select a tour and find out more.

Each tour starts from a different location which is within a 10-15 min walk from Bath Spa train station, and/or Bath Abbey and the Roman Baths Museum.  The start location will be detailed to you in your email confirmation.  We’ll provide an address & postcode, plus a what3words link so you can see the precise location on a map on your smart phone.

All our tours are walking tours, and all take place in central Bath.  The maximum distance you’ll walk on any tour is approximately 1.5 miles over 3 hours.  There are lots of stops throughout the tours, including some where you’ll have the chance to sit.

The commentary on each tour is primarily focussed on the food you’ll be sampling and the businesses you’ll visit. However, our guides are passionate about Bath and the city’s unique history and culture, so we’ll occasionally provide anecdotal stories of the city’s history too.  This will mostly relate to our culinary culture, but we’ll also include information about city’s heritage and culture if you wish.  We’ll also chat about other food and drink, and culinary outlets in the city so you get to hear all our personal recommendations.

fishmongers bath farmers market

We take Special Dietary Requirements very seriously and we will request information from you regarding this during the booking process. As long as we know by a minimum of 1 week in advance, we will let our suppliers know, and they will cater as best they can.

Sadly, we are not able to accommodate severe allergies and intolerances such as milk protein allergy, severe nut allergies, or anything else which is likely to lead to an extreme physiological reaction.  If you suffer from a severe allergy or if you are allergic/intolerant to 3 or more products, we do not recommend booking a tour with us.

Vegetarian and pescatarian diets are easily catered for.  However, if you require entirely gluten-free, or dairy/lactose-free products, or if you follow an entirely plant-based diet, you will not get the best value from our scheduled tours.   In these cases we recommend you book a private tour so we can best cater for your needs.

If you are joining a private tour, please speak to the person who has booked your tour with us, to ensure they have informed us about your dietary needs.

You’ll find more information listed in each tour description regarding special dietary needs, and in our our Special Dietary Requirements Policy but please don’t hesitate to contact us if you have questions or concerns.

First you need to decide when you want to join a tour! Tours coming up imminently are shown at the bottom of every page on our website. Alternatively, just visit our Tour Schedule click the date you require from the calendar.  This will show which tours are operating on that date.  You can then select the tour of your choice either by clicking to “read more and book”. Please note that the calendar on the Tour Schedule page does not give an indication of availability.

You will the find frequency of tours listed on each tours’ page, and a ‘Book Now’ button which will take you through the booking process.

Once you have completed your booking you will receive an automated confirmation by email detailing all the information you need for the tour.  You will also receive a reminder email around 3 days before the tour.

To book a private tour with us, please use our contact form to provide your date & time requirements, and how many people you’d like to bring. We’ll then get back to you asap, to confirm availability and a full quote.

Sadly not. All of our tours include visits with one or more suppliers who expect us to book our visits with them in advance.  This is so that they can prepare food for us and ensure there is space and staff to accommodate us. Each tour is therefore normally taken off sale around 2 days in advance. Any additional bookings beyond this cannot normally be accommodated.  We are not able to accommodate anyone who arrives for a tour without a pre-booked ticket for that time slot.

Yes!… a broad palette and a culinary sense of adventure!

A decent pair of shoes helps as we’ll be walking around central Bath.  Otherwise there’s nothing else you’ll specifically need to bring!

No… all the food samples we’ll provide are included in the price you pay to join the tour.  If you wish to make purchases with our suppliers, we can normally allow some time for this, but this is neither compulsory nor expected.

We’ll also provide a map at the end of the tour so you can head back to any supplier you might wish to revisit.  Always mention that you previously visited with a Savouring Bath tour and you’ll be sure of a lovely, friendly welcome!

thoughtful bread comapny happy customers

If you don’t find our booking confirmation in your inbox within 2-3 mins of completing your booking, please check your spam/junk folder.  If you still don’t find our confirmation, please email hello@savouringbath.com to let us know.  It may be wise to email us from an alternative email address to the one you provided as part of your booking.  Ensure you provide a contact phone number, and we’ll do all we can to get in touch with you!

If you still don’t hear from us, please call us on +44 (1225) 425843 and leave a message if necessary.  We’ll get back to you as soon as possible.

In order to ensure we get the best visits and food options for you on our tours, we book and pay for all your samples in advance of your tour.  This means we are only able to make refunds under certain conditions.  If you wish to cancel a scheduled tour more than 2 weeks in advance, or a private tour more than 1 month in advance, then we are able to make partial refunds. Please check our Booking Terms for full details.

If you don’t show up for your tour, we’ll try to call you to ensure you’re on your way and that you’re not struggling to find us, so if you know you’re not going to make it, we’d be grateful if you could let us know.  Refunds are not available if you don’t arrive on time for the tour you booked, or if you arrive at a time/date different to that shown on your confirmation.

All the the food and drink suppliers we visit are independent businesses and as many of them operate in very old buildings, some don’t have step-free access, and many have limited space. All our tours and activities involve walking so participants with walking difficulties may struggle to get the best out of the tour.

Wheelchair users have taken our tours in the past.  With advance notice, we’ve been able to plan and provide prior advice, to help them get the best out of the tour avoiding as many obstacles as possible. But it’s really vital that you let us know in advance regarding any mobility issues, so that we can plan to accommodate your needs as much as possible.

The maximum walking distance between any 2 suppliers is currently ~300 yards.  The average between most stops though is about 100-200 yards. Many of our visits are not seated.  If you struggle to walk this distance, or are unable to stand unaided for at least 15 minutes, you may want to discuss options with us before making your booking.

We want our tours to be as accessible to as many people as possible regardless of mobility issues.  If you would like to discuss accessibility with us, please don’t hesitate to contact us.  If necessary, we will be happy to call you to discuss and plan accordingly.  Sadly, we are not able to guarantee the best value experience, if you arrive without informing us of any accessibility requirements you have.

We love to welcome children aged 8+ accompanied by a responsible adult on any of our weekly scheduled tours.  However, please consider carefully before booking as our tours are best enjoyed by those with a broad palette who are willing to taste something new.  We also recommend our tours for those interested in the food & drink history of Bath, and in hearing about artisan businesses.  Please also be aware, that the majority of our tours end in a wine bar or similar venue.  These are all venues where children are admitted.

Samples and visits are all booked and paid for in advance of the tour. There are rarely alternative choices available at the time of the visit.  If you are concerned that someone you’re booking for might not eat the samples we offer, then they may not get the best value from our tour.

Child ticket prices are not available as we provide samples at each visit. Quantities cannot be changed based on a participants age or preference.

Anyone without a pre-booked ticket for the tour will be turned away – this includes young children or anyone not intending to consume samples.  Always contact us if you have any questions or concerns even if it’s at the last minute.

Strollers are not permitted on any of our scheduled tours due to space and access limitations.  Sadly this means that toddlers and babies will have to wait a few years before they can join us!  However, if you wish to bring children aged under 8, or more than 3 children in any group, please get in touch to discuss booking a private tour so that we can cater accordingly and ensure everyone has the best experience possible!

We are still a very small team with no permanent admin support, and sadly we don’t currently have the resources to answer every call as we spend most of our time leading our culinary sampling experiences of Bath.

However, we’re happy to chat by phone if you wish.  Please use our contact form to let us know your phone number and a brief idea of your enquiry; or call us on +44 (0) 1225 425843 where you can leave a message and we’ll get back to you as soon as possible.

local honey bath farmers market