Frequently Asked Questions

Your queries answered

If a tour is not offered at at time you want, this is generally because we are not able to offer tours at those times, e.g. across the lunchtime rush or in the evenings, when our suppliers are at their busiest.

Saturdays
Saturdays are the most requested days for tours, but are also the busiest days for food & drink suppliers in Bath. We currently offer 1 public tour on Saturdays each week, in the morning (“Local Flavours”) which is all we can accommodate at present.

On Saturday afternoons, we currently offer privately booked tours & events, such as bespoke tours for small groups (up to 10-12 per guide), or our Foodie Frenzy scavenger hunts (min 10, max 21 participants).

Sundays
Many of our suppliers close on Sundays, and/or have limited opening hours, so we are not currently offering public tours on Sundays, but this is also something we hope to develop in the future.

Evenings
In the evenings, most of our suppliers do not operate so we are not currently offering any tours (private or public) in the evenings.

All our public tours are advertised on our website. We plan to develop more tour products in the future, to enable us to accommodate tours with greater ease during the busy periods such as weekends.  Keep watching our social media channels, and/or checking our website, over the course of 2018 to see announcements about this when we’re ready!

We can also offer private, bespoke tours on most days of the week, starting from £50 per person.  While supplier availability is more limited at weekends, we can occasionally produce private tours at these times – get in touch now with details of your requirements and we’ll provide a full quote and confirm our availability.

Most of our tours are of 3 hours duration but some of our private tours and events can be longer or shorter. The duration of each public tour is listed against the tour description – visit our Food & Drink Tours page now to select a tour and find out more.

The start and finish locations of each tour are different for each tour, and are detailed in your booking confirmation. All start locations are in Bath city centre, and all tours finish either in the city centre, or within a 10 minute walk of the city centre.

The focus on each tour is primarily on the food you’ll be sampling. However, we normally start each tour by setting the context in a historical perspective… and occasionally we’ll stop to point out something of interest along the way, but otherwise, that’s where the history lesson pretty much ends!

If you are looking for a historical tour of Bath from a foodie perspective, we offer private tours which would be perfect for you! Many of these are lead by locally based, qualified Blue Badge Tourist Guides who will bring alive Bath’s historical foodie heritage while you sample some of the flavours and textures which would have been familiar to the likes of Jane Austen! We also occasionally offer specially themed tours as a one-off, or as part of a festival or special event, such our ‘Georgian Fare’ tour which focuses on the city’s 18th century culinary heritage; we can even offer tours themed around 1 or 2 specific foods… contact us now to lets us know your requirements and get a full quote!

fishmongers bath farmers market

Special dietary information will be requested from you as part of the booking process. As long as we know by a minimum of 1 week in advance, we will cater as best we can for most special dietary needs by offering alternatives for vegetarians, vegans, or anyone requiring a gluten-free, or dairy-free diet, as well as various other allergies and intolerances.

However, some of our special tours are very specifically themed and do not offer alternatives – if this is the case you will see this information listed against the tour description.

If your special dietary need is particularly unusual to us then we will try to contact you on receipt of your booking, but if you don’t hear from us, rest assured that we expect to be able to cater accordingly to a reasonable degree (e.g. there may be 1 tasting in 8-10 which might not be appropriate for you).

If you are part of a private tour group or special event, please check with your group organiser to ensure your needs have been accounted for.

First you need to decide when you want to join a tour! Tours coming up imminently are shown at the bottom of every page on our website. Alternatively, just visit our Food & Drink Tours page then select the tour of your choice by clicking on the images shown. You will the find frequency of tours listed there against each tour series, and a ‘Book Now’ button which will take you through the booking process – this allows you to select the date for that tour from a calendar, which also shows you all our availability for that particular tour.

Once you have completed your booking you will receive an automated confirmation by email detailing all the information you need for the tour, and you will also receive a reminder email around 3 days before the tour.

To book a private tour with us starting from £50 per person, please use our contact form to provide your date & time requirements, and how many people you’d like to bring. We’ll then get back to you asap, to confirm availability and a full quote.

Sadly not. All of our tours include visits with one or more suppliers who expect us to book our visits with them in advance so that they can prepare food for us (occasionally made just to our needs), and ensure there is space and staff to accommodate us. Each tour is therefore normally taken off sale around 2 days. Any additional bookings beyond this cannot normally be accommodated.

If a date for a tour is as available, the date is highlighted in green on the calendar in our booking system, and you can click on this to make your booking to join the tour. If the tour shows as unavailable (date is highlighted in red), we are not able to take further bookings for that tour.

Please do not turn up for a tour without a booking as we will not be able to accommodate you.

Nope! We’ll be doing lots of eating and walking, so just a hungry mouth and a decent pair of shoes should be all you need!

No… all the food samples we’ll provide are included in the price you pay to join the tour. However, if you wish to make purchases with our suppliers, we can normally allow some time for this, but this is neither compulsory nor expected.

We’ll also provide you with a map at the end of the tour so you can head back to any supplier you might wish to revisit when you may find it easier to make purchases in your own time… always mention that you previously visited with a Savouring Bath tour and you’ll be sure of a lovely, friendly welcome!

thoughtful bread comapny happy customers

Yes! These make excellent gifts and can be redeemed for space on any of our public tours. Vouchers are available in different denominations reflecting the price of our tours for 1 or 2 people.

Visit our Food & Drink Tours page and scroll to the bottom of the page to purchase your vouchers. On completion of your purchase we will send the vouchers to you by email in electronic format so you can print and deliver them to the recipient in your own time, or simply forward them by email!

Vouchers are redeemable only via our online booking platform up to 1 year from the time of purchase, and cannot be redeemed in person with or without an advance booking.

In order to ensure we get the best visits and food options for you on our tours, we book and pay for all your samples up to 1 week in advance of your tour so sadly, we are not able to make refunds which are notified within 1 week of your tour. However, please do let us know if you can’t make it, even at last minute as we may be able to offer your booked spaces for resale, if the tour has sold out.

If you need to cancel your booking on a scheduled tour within more than 1 week of the tour taking place, we are happy to offer a refund (or exchange to an alternative date).

All refunds, exchanges, and resales are subject to an admin fee of £2.50 per ticket.

All the the food and drink suppliers we visit are independent businesses and as many of them operate in Grade 1 listed buildings, some don’t have level access or step-free access, and many have limited space. All our tours and activities involve walking so participants with severe walking difficulties may struggle to get the best out of the tour.

Wheelchair users have taken our tours in the past and with advance notice, we’ve been able to plan and provide prior advice, to help them get the best out of the tour avoiding as many obstacles as possible. It’s really helpful if you to let us know in advance regarding any mobility issues, so that we can plan to accommodate your needs as much as possible.

The maximum walking distance between any 2 suppliers is 320 yards on our “Guilty Pleasures” tour, but on most tours it’s an average of about 100 yards. Many of our visits are not seated though, so if you struggle to walk this distance, or are unable to stand unaided for at least 15 minutes, you may want to discuss options with us before making your booking.

We want our tours to be as accessible to as many people as possible regardless of mobility issues so if you would like to discuss accessibility with us, please don’t hesitate to contact us by email in the first instance: hello@savouringbath.com.  If necessary, we will be happy to call you to discuss and plan accordingly.

Arriving on any of our tours without having informed us of any serious mobility issue may result in disappointment or serious difficulties in you being able to get the best value for money from the tour, so please don’t hesitate to request a call back by emailing us first, in order that we can plan to ensure you get the best out of your Savouring Bath foodie experience!

Yes! We’ve taken a number of children aged 10+ (especially teenagers!) on our tours in the past who have all generally enjoyed Bath’s foodie experiences! However, none of our tours are specifically geared towards children, as we do include a commentary which covers historical information, and discussion about individual businesses and products – this is generally the part when we find children lose interest, but most adults find fascinating! If you feel that your children can cope with this for the sake of having a great time walking around Bath and sampling some interesting food and drink, then our tours will work well for them.

All our tours include the same amount of samples per participant, so there is no reduction in cost for children. Children accompanying adults but not eating samples must still pay the full price to come on the tour, as the alternative could take us over the operational capacity for our tours.

Currently, we discourage participants from bringing toddlers or babies on our tours, as this does not work so well in the context of what we provide. We hope to produce tours in the future which are specifically geared towards toddlers and children.

We are still a very small team at Savouring Bath and sadly we don’t currently have the resources to answer phone enquiries.

However, if it’s important that you talk to us by phone, please just use our contact form to provide us with your phone number and a brief idea of your enquiry, and we’ll do our best to call you back as soon as possible.

local honey bath farmers market