Frequently Asked Questions

Your queries answered

If a tour is not offered at at time you want, this is generally because we are not able to offer tours at those times on our current schedule, e.g. across the lunchtime rush or in the evenings, when our suppliers are at their busiest, or are simply unavailable.

Sundays
Some of our regular suppliers close on Sundays, and/or have limited opening hours, so we do not currently schedule tours on Sundays, but we may be able to accommodate you on a private tour.  Get in touch now to make your request!

Evenings
In the evenings, most of our suppliers do not operate so we do not currently schedule tours, but we can offer private tours at these times.  Get in touch now to make your request!

All our scheduled tours are advertised on our website. We plan to develop more tour products in the future, to enable us to accommodate tours with greater ease during the busy periods such as weekends, lunchtimes, and evenings.  Keep watching our social media channels, and/or checking our website, over the course of 2019 to see announcements about this when we’re ready!

We can also offer private, bespoke tours on most days of the week, starting from £50 per person.  While supplier availability is more limited at weekends, we can offer private tours at these times – get in touch now with details of your requirements and we’ll provide a full quote and confirm our availability.

Most of our tours are of 3 hours duration but some of our private tours and events can be longer or shorter. The duration of each public tour is listed against the tour description – visit our Food & Drink Tours page now to select a tour and find out more.

The start and finish locations of each tour are different for each tour, and are detailed in your booking confirmation. All start locations are in Bath city centre, and all tours finish either in the city centre, or within a 10 minute walk of the city centre.

The focus on each tour is primarily on the food you’ll be sampling. However, we normally start each tour by setting the context in a historical perspective… and occasionally we’ll stop to point out something of interest along the way, but otherwise our commentary tends to focus on the food itself and our amazing artisan suppliers!

If you are looking for a historical tour of Bath check out our ‘Georgian Fare’ tour which focuses on the city’s 18th century culinary heritage; we can also offer tours themed around 1 or 2 specific foods, e.g. cheese, coffee, beer, wine, baked goods etc…. contact us now to lets us know your requirements and get a full quote!

fishmongers bath farmers market

Special dietary information will be requested from you as part of the booking process. As long as we know by a minimum of 1 week in advance, we will cater as best we can for most special dietary needs by offering alternatives for vegetarians, vegans, or anyone requiring a gluten-free, or dairy-free diet, as well as various other allergies and intolerances.

However, some of our tours are very specifically themed and do not offer alternatives – if this is the case you will see this information listed against the tour description.

If your special dietary need is particularly unusual to us then we will try to contact you on receipt of your booking, but if you don’t hear from us, rest assured that we expect to be able to cater accordingly to a reasonable degree (e.g. there may be 1 tasting in 8-10 which might not be appropriate for you).

If you are part of a private tour group or special event, please check with your group organiser to ensure your needs have been accounted for.

First you need to decide when you want to join a tour! Tours coming up imminently are shown at the bottom of every page on our website. Alternatively, just visit our Food & Drink Tours page then select the tour of your choice by clicking on the images shown. You will the find frequency of tours listed there against each tour series, and a ‘Book Now’ button which will take you through the booking process – this allows you to select the date for that tour from a calendar, which also shows you all our availability for that particular tour.

Once you have completed your booking you will receive an automated confirmation by email detailing all the information you need for the tour, and you will also receive a reminder email around 3 days before the tour.

To book a private tour with us starting from £50 per person, please use our contact form to provide your date & time requirements, and how many people you’d like to bring. We’ll then get back to you asap, to confirm availability and a full quote.

Sadly not. All of our tours include visits with one or more suppliers who expect us to book our visits with them in advance so that they can prepare food for us (occasionally made just to our needs), and ensure there is space and staff to accommodate us. Each tour is therefore normally taken off sale around 2 days in advance. Any additional bookings beyond this cannot normally be accommodated.

If a date for a tour is as available, the date is highlighted in green on the calendar in our booking system, and you can click on this to make your booking to join the tour. If the tour shows as unavailable (date is highlighted in red), we are not able to take further bookings for that tour.

Please do not turn up for a tour without a booking as we will not be able to accommodate you.

Nope! We’ll be doing lots of eating and walking, so just a hungry mouth and a decent pair of shoes should be all you need!

No… all the food samples we’ll provide are included in the price you pay to join the tour. However, if you wish to make purchases with our suppliers, we can normally allow some time for this, but this is neither compulsory nor expected.

We’ll also provide you with a map at the end of the tour so you can head back to any supplier you might wish to revisit when you may find it easier to make purchases in your own time… always mention that you previously visited with a Savouring Bath tour and you’ll be sure of a lovely, friendly welcome!

thoughtful bread comapny happy customers

Yes! These make excellent gifts and can be redeemed for space on any of our scheduled tours. Vouchers are available for 1 or 2 people.  You can also now purchase vouchers for a private tour bespoke to the needs of the recipient!

Visit our Food & Drink Tours page and scroll to the bottom of the page to purchase your vouchers. On completion of your purchase we will send the vouchers to you by email in electronic format so you can print and deliver them to the recipient in your own time, or simply forward them by email!

Vouchers are redeemable only via our online booking platform up to 1 year from the time of purchase, and cannot be redeemed in person with or without an advance booking.

In order to ensure we get the best visits and food options for you on our tours, we book and pay for all your samples in advance of your tour so sadly, we are not able to make refunds which are notified within 2 weeks of your tour. However, please do let us know if you can’t make it, even at last minute as we may be able to offer your booked spaces for resale, if the tour has sold out.

If you need to cancel your booking on a scheduled tour within more than 2 weeks of the tour taking place, we are happy to offer a refund (or exchange to an alternative date).

All refunds, exchanges, and resales are subject to an admin fee of £2.50 per ticket.

All the the food and drink suppliers we visit are independent businesses and as many of them operate in very old buildings, some don’t have step-free access, and many have limited space. All our tours and activities involve walking so participants with severe walking difficulties may struggle to get the best out of the tour.

Wheelchair users have taken our tours in the past and with advance notice, we’ve been able to plan and provide prior advice, to help them get the best out of the tour avoiding as many obstacles as possible. It’s really helpful if you to let us know in advance regarding any mobility issues, so that we can plan to accommodate your needs as much as possible.

The maximum walking distance between any 2 suppliers is 320 yards on our “Guilty Pleasures” tour, but on most tours it’s an average of about 100-150 yards. Many of our visits are not seated though, so if you struggle to walk this distance, or are unable to stand unaided for at least 15 minutes, you may want to discuss options with us before making your booking.

We want our tours to be as accessible to as many people as possible regardless of mobility issues so if you would like to discuss accessibility with us, please don’t hesitate to contact us by email in the first instance: hello@savouringbath.com.  If necessary, we will be happy to call you to discuss and plan accordingly.

Arriving on any of our tours without having informed us of any serious mobility issue may result in disappointment and our reduced ability to provide the best value for money, so please don’t hesitate to request a call back by emailing us first, in order that we can plan to ensure you get the best out of your Savouring Bath foodie experience!

Yes! Children aged 8+ accompanied by a responsible adult are welcome to join our “Food Heroes”, “Planted!”, “Local Flavours”, or “Georgian Fare” tours, and those who have joined us in the past (especially teenagers) have all enjoyed our foodie experiences of Bath.  However, all participants on “Guilty Pleasures” and “Saturday Bites” must be aged 18+.

We do not offer sample quantities based on a participants age, and so there is no reduction to ticket prices, regardless of a participants age.

Strollers are not permitted on any of our scheduled tours due to space limitations so toddlers and babies will have to wait a few years before they can join us!  However, if you wish to bring children aged under 8, or more than 3 children in any group, please get in touch to discuss booking a private tour so that we can cater accordingly and ensure everyone has the best experience possible!

We are still a very small team at Savouring Bath and sadly we don’t currently have the resources to answer phone enquiries.

However, if it’s important that you talk to us by phone, please just use our contact form to provide us with your phone number and a brief idea of your enquiry, and we’ll do our best to call you back as soon as possible.

local honey bath farmers market